Contact us

Contact us by phone, mail, or email.

Baxter sales representative

Baxter’s sales representatives provide technical and administrative product information, demonstrations, and price quotations, and work closely with Baxter’s customer service and operations to ensure your satisfaction.

Phone: 1-888-736-2543, Option #4

If you do not already have an account executive, please contact the Center for One Baxter, which can assist you in locating one.


Center for One Baxter

Phone: 1-800-422-9837

Hours: 7:00 a.m.–6:00 p.m. (CST), Monday–Friday

Email: [email protected]


Renal consultants

Baxter’s renal consultants are policy and business experts who can provide consulting services and advice on reimbursement, staffing and clinical efficiencies, modality mix, and more.


Product technical support

Baxter’s technical support provides technical assistance for products manufactured and/or distributed by Baxter Healthcare Renal Division.

Phone: 1-800-553-6898


Clinical helpline

Baxter’s Renal clinical helpline is a response center that offers up-to-date clinical information to healthcare professionals.

Phone: 1-888-736-2543, Option #2

Email:[email protected]


HomeCare Services and DirectAccess

Baxter's HomeCare Services provide nurses with unparalleled support to help manage home PD patients and their supply needs. DirectAccess is HomeCare Services’ online tool that helps clinicians manage home PD patients more efficiently and conveniently.

Phone: 1-800-284-4060



Additional Baxter resources

For additional Baxter resources, please visit the site below:

Live Now


Corporate address

One Baxter Parkway

Deerfield, IL


Switchboard phone: 1-847-948-2000

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