Welcome to Baxter Empowers!

Update July 10, 2020:
Inside Placement of PD Supplies

Thank you to everyone in the dialysis community for working collaboratively to support patients during this pandemic. Since April, we introduced steps that allowed us to continue serving patients in the safest manner possible, including updating our pre-delivery calls, utilizing personal protective equipment, and maintaining social distancing measures during the delivery. These measures have ensured the safe completion of over 200,000 home deliveries of peritoneal dialysis supplies, with the vast majority of product placed inside each home across all U.S. geographies. We will continue taking these steps as part of Baxter’s home delivery service process to ensure the safety of our patients and build on our mission to save and sustain lives. Please continue to visit www.pdempowers.com for more updates and helpful tips.

Sincerely,

Tobi Karchmer, MD, MS
Vice President, Medical Affairs and Clinical Development

Kenneth Lober
Director, US Supply Chain

Actualización 10 de julio de 2020:
Colocación interior de suministros de DP

Gracias a todos en la comunidad de diálisis por trabajar en colaboración para apoyar a los pacientes durante esta pandemia. Desde abril, hemos introducido medidas que nos permitieron continuar atendiendo a los pacientes de la manera más segura posible, incluyendo la actualización de nuestras llamadas de preentrega, el uso de equipos de protección personal y el mantenimiento de medidas de distanciamiento social durante la entrega. Estas medidas han permitido la conclusión segura de más de 200,000 entregas a domicilio de suministros de diálisis peritoneal, con la gran mayoría del producto colocado dentro de los hogares en todas las regiones de EE. UU. Continuaremos dando estos pasos como parte del proceso de servicio de entrega a domicilio de Baxter para garantizar la seguridad de nuestros pacientes y desarrollar nuestra misión de salvar y mantener vidas. Continúe visitando www.pdempowers.com para obtener más actualizaciones y consejos útiles.

Atentamente,

Tobi Karchmer, MD, MS
Vicepresidente de Asuntos Médicos y Desarrollo Clínico

Kenneth Lober
Director de Cadena de Suministro de los EE. UU.

September 10, 2020

Dear Valued Baxter Customer,

We are writing to inform you of changes to two specific items that are occasionally used by some peritoneal dialysis patients – disposable face masks and gloves. While masks and gloves are not essential to perform PD therapy1, Baxter is implementing new sources of supply to enhance support for customers who prefer to have these products be part of their daily dialysis therapy. It will take up to 90 days to fully implement these new sources of supply. If a person does not currently order these products from Baxter, this update may not be applicable. Please see Table 1 and Table 2 for details related to ordering masks and gloves.

What to expect:

• New product codes for masks (week of 27 July 2020 and week of 14 September 2020) and gloves (week of 3 August 2020) may be visible to order if those products are currently on patient prescriptions. The new codes will be made available in equivalent unit quantities per order as compared to the existing product codes. Example: If a patient was previously able to order 1 box of 50 masks (5K8070M), Baxter will replace it with 5 packs of 10 masks (5K8070S or 5K8070H).
• While the new sources of supply are fully implemented, inventory will be distributed to all local warehouses to increase the likelihood that mask and glove orders will be delivered with other items on each PD supply order. During this time, patients may experience temporary split shipments or slight delays in receiving masks or gloves. After ordering, patients may check the status of their shipment by calling HomeCare Services during business hours at 1-800-284-4060.

Table 1: Face Mask and Glove Product Summary

Baxter remains committed to serving customers in the best manner possible. For clinical and therapy technique questions, it’s always best for patients to consult with their physician or dialysis care provider. HomeCare Services is able to help with questions about how to order these products will be able to periodically share updates over the next 90 days.

1 ISPD Guidelines – 2016
2 https://www.cdc.gov/coronavirus/2019-ncov/community/reopen-guidance.html
https://www.cdc.gov/coronavirus/2019-ncov/hcp/ppe-strategy/index.html

Table 2: New Face Mask and Glove Products

Tobi Karchmer, MD, MS
Vice President, Medical Affairs and Clinical Development

Kenneth Lober
Director, US Supply Chain