The slight variation in products across countries might require you to participate in short training sessions with your PD nurse prior to your departure.
At some destinations, Vantive can only deliver to the local airport.* The Vantive Travel Specialist will advise you of any additional delivery instructions and costs.
*Be sure to make your own arrangements with customs. Patients are responsible for these arrangements and all custom fees.
All shipping and handling costs are your responsibility and must be paid prior to order placement. The Vantive Travel Specialist will contact you with a quote of the shipping costs.
A Vantive Travel Specialist will contact you when ready to take payment.
Depending on your destination, electrical connections may vary. Your Vantive Travel Specialist will provide travel tips for items like transformers and power adapters.
It is recommended that you contact the U.S. consulate to confirm the procedure for customs clearance and advice on permits, duties or taxes that may be applicable to your supplies.*
*It is the patient’s responsibility to contact customs and understand the clearance, permits, duties, taxes and brokerage fees as well as the hours of operation to obtain your supplies.
In some instances, we will be unable to meet your international travel needs. You will always be notified if restrictions apply.
Please note that we are not able to deliver to all countries. Also note that some countries use different products than what is used in the U.S. You can contact the Global Destinations team to inquire at 1-800-284-4060.
